General Terms and Conditions (GTC) - “Ferienwohnungen Kerstin und Luna”

Landlords: Franz and Erika Studenik, Dundenheimerstr. 16a, 77743 Neuried Dundenheim

1. Arrival/Departure

The arrival and departure times also apply to individually agreed weekdays. Arrival is possible from 3:00 p.m. and departure must take place by 10:00 a.m. at the latest. For a late check-out between 10:00 a.m. and 6:00 p.m., half the daily rate will be charged. For late check-out after 6:00 p.m., the cost of one night's accommodation will be charged. However, this is only possible by arrangement. Other arrival and departure times can be agreed individually with the landlord. If the tenant does not arrive by 10:00 p.m. on the day of arrival, the contract shall be deemed terminated after a period of 48 hours without notification to the landlord. The landlord or their representative may then dispose of the property as they see fit. There will be no (proportional) refund of the rent due to early departure.

2. Special requests and ancillary agreements

are possible in principle. They require written confirmation from the landlord.

3. Payment

The rental agreement becomes valid upon receipt of payment in the landlord's account. If the payment deadlines are not met, the landlord may withdraw from the agreement. Non-payment is considered a withdrawal and entitles the landlord to re-let the property. There are no additional charges for water, parking space, energy costs, or waste disposal.

4. Cancellation

You may cancel the contract at any time. Cancellation must be made in writing. In the event of cancellation, you are obliged to compensate us for any losses incurred:

-> up to 2 months before arrival: free of charge

-> up to 1 month: 50% -> up to 14 days: 80%

If cancellation occurs less than eight days before the start of the rental period, the full travel price must be paid. If no prior verbal or written cancellation is made, we will unfortunately have to charge the full amount. The date of receipt of your cancellation notice shall apply. Any amounts already paid will be offset. You may provide a replacement person who will enter into your contract under the specified conditions. Written notification is sufficient.

5. Obligations of the tenant

The tenant undertakes to treat the rented property (vacation home, inventory, and outdoor facilities) with care. If damage to the vacation home and/or its inventory occurs during the rental period, the tenant is obliged to report this to the landlord immediately. Any defects and damage already noticed on arrival must be reported to the landlord immediately, otherwise the tenant shall be liable for this damage. A reasonable period of time shall be allowed for the repair of damage and defects. Claims arising from complaints that are not reported immediately on site are excluded. Complaints that are only received by the landlord at the end of the stay or after leaving the vacation home are also excluded from compensation. In the event of any service disruptions, the tenant is obliged to do everything reasonable within the scope of their legal obligations to help remedy the disruption and minimize any damage that may have occurred. On the day of departure, the tenant must remove personal belongings, dispose of household waste in the designated containers, and store clean and washed dishes in the kitchen cabinets.

6. Data protection

The tenant agrees that necessary personal data may be stored, modified, and/or deleted within the scope of the contract concluded with him. All personal data will be treated as strictly confidential.

7. Liability

The advertisement was created to the best of our knowledge. We are not liable for any influence on the rental property due to force majeure, power and water outages customary in the country, and storms. Likewise, we are not liable for the occurrence of unforeseeable or unavoidable circumstances, such as official orders, sudden construction sites, or disruptions due to natural and local conditions. However, the landlord will be happy to assist in resolving any problems (as far as possible). The tenant is responsible for their own arrival and departure. The landlord is not liable for personal belongings in the event of theft or fire. The tenant is fully liable for any wilful destruction or damage.

8. Final provisions

Photos and text on the website or in the flyer serve as a realistic description. 100% conformity with the rental property cannot be guaranteed. The landlord reserves the right to make changes to the furnishings (e.g., furniture) provided they are of equivalent value. Should one or more provisions of these terms and conditions be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid provision that comes closest to the economic and legal intent of the contracting parties.

German law applies. The place of jurisdiction and place of performance is the lessor's place of residence.